Service · Managed · SVC-06

Managed Security Services.

Continuous monitoring, vulnerability management and on-call response - an extension of your security team with SLA-backed response and a named consultant.

Ongoing · 12-mo commit Fixed quote Manual-first methodology
24/7
Monitoring & triage
15 min
P1 response SLA
Quarterly
Executive review
Methodology

Three approaches. One uncompromising standard.

Choose the depth of engagement that matches your risk profile and reporting needs.

Monitor

Monitor tier

Continuous vulnerability scanning, alert triage and weekly digest. The lightest tier - visibility without operational hand-off.

  • Continuous external surface scan
  • Weekly vulnerability digest
  • Patch-priority advisory
  • Monthly trend report
Manage

Manage tier

Everything in Monitor, plus active triage, remediation tracking and on-demand consultant time.

  • Monitor tier in full
  • Active triage & investigation
  • Remediation tracker integration
  • 10 advisory hours / month included
Embed

Embed tier

A full managed-security partnership. Named consultant, quarterly assessments on rotation, and a 24/7 incident response retainer.

  • Manage tier in full
  • Quarterly assessments included
  • Named senior consultant
  • Incident response retainer with SLA
What we cover

The full surface - tested manually.

01Continuous vulnerability scanning
02Alert triage & investigation
03Threat-intelligence enrichment
04Patch advisory & tracking
05Quarterly penetration testing
06On-call incident response retainer
Engagement variants

Four ways to scope this service.

Monitor

Continuous Vulnerability Management

Always-on visibility into your external attack surface, with prioritised advisories instead of alert noise.

  • External attack-surface monitoring
  • Patch-priority & CVE advisory
  • Weekly & monthly digest
Test

Quarterly Assessment Programme

A rolling testing programme that keeps assurance current as your environment changes.

  • Four assessments per year
  • Rotating service mix
  • Executive readout each quarter
Advise

Security Advisory & On-call

A named consultant on speed-dial - architecture reviews, threat models, vendor reviews, hiring panels.

  • Named senior consultant
  • Threat-model workshops
  • Vendor & M&A diligence support
Respond

Incident Response Retainer

When the worst happens, you have a team already on the engagement - SLA-backed, with playbooks pre-agreed.

  • 15-min P1 response SLA
  • Pre-agreed playbooks
  • Forensic analysis included
The process

Six clearly-defined phases.

From scoping call to remediated environment - each step has a deliverable, a check-in and a documented owner.

01
Define Scope

Goals, asset inventory, RoE and success criteria.

02
Information Gathering

Recon, fingerprinting and threat modelling.

03
Identification

Vulnerability discovery and validation.

04
Attack & Penetration

Manual exploitation & chain analysis.

05
Reporting

Executive & technical deliverables.

06
Remediation Support

Fix guidance & debrief session.

Why it matters

Outcomes you can measure.

Always-on coverage

24/7 monitoring with SLA-backed response.

Quarterly assessment

Built-in pen-testing on rotation.

Dedicated consultant

Named point of contact, not a queue.

Board-ready reporting

Monthly executive briefings.

What you receive

Deliverables.

Executive summary

Board-ready overview - risk posture, business impact, recommended priorities.

Technical report

Every finding with reproduction steps, evidence, CVSS & business-impact scores.

Remediation tracker

Jira / Linear-ready issue list with severity, owner and acceptance criteria.

Frequently asked

About managed security services.

Is this a SOC?
It is a security partnership built around your environment - analysts plus consultants. We integrate with your SIEM rather than replacing it.
What is the minimum commitment?
12 months. We pause & resume freely within that window if your business needs shift.
How fast do you respond to incidents?
15 minutes for P1, 1 hour for P2, business-hours for advisory. All backed by SLA.
Can we start at Monitor and upgrade later?
Yes - each tier is a building block. Most customers start at Monitor or Manage and move up as their security function matures.
Do you require us to switch tools?
No. We integrate with the tooling you already run - SIEM, ticketing, comms. Tooling choice is yours.
SVC-06

Let's scope your managed security services.

A 30-minute call. A fixed quote within two business days.